Terms of service

OVERVIEW

Welcome to Pokora. The terms "we", "us" and "our" refer to Pokora. Pokora operates this website and store, including all related information, content, features, tools, products and services (the "Services").

Pokora uses the platform of Shopify to provide these Services.

These Terms of Service, together with any policies referenced herein, describe your rights and responsibilities when using our Services.

By accessing or using our Services, you agree to be bound by these Terms and our Privacy Policy [LINK]. If you do not agree, you must not use our Services.

1. ACCESS AND ACCOUNT

By using our Services, you confirm that you are at least the age of majority in your country of residence, or that you have given consent for minors under your supervision to use the Services.

You agree to provide accurate, current, and complete information and to keep it updated.

You are responsible for maintaining the confidentiality of your account and for all activities under it. Accounts may not be transferred or sold.

2. PRODUCTS

We make reasonable efforts to display products accurately. However, colors and appearance may vary depending on your device.

We do not guarantee that products will exactly match your expectations.

We reserve the right to modify, discontinue, or limit the availability of products at any time.

3. ORDERS

Placing an order constitutes an offer to purchase.

We reserve the right to accept or reject any order. An order is only accepted once confirmed by us.

We may not be able to cancel orders once they are processed.

Returns and exchanges are governed by our Refund Policy [LINK].

4. PRICES AND BILLING

Prices may change at any time without notice.

Unless otherwise stated, prices do not include taxes, shipping, or customs duties.

You agree to provide accurate payment and billing information and authorize us to charge your payment method.

5. SHIPPING AND DELIVERY

Delivery times are estimates only and are not guaranteed.

We are not responsible for delays caused by carriers, customs, or circumstances beyond our control.

Risk of loss passes to you upon delivery to the carrier, without affecting any mandatory consumer rights under applicable law.

6. INTELLECTUAL PROPERTY

All content on the Services is owned by Pokora or its licensors and is protected by intellectual property laws.

You may not use, reproduce, or distribute any content without prior written permission.

7. THIRD-PARTY TOOLS

We may provide access to third-party tools without control or monitoring.

Use of such tools is at your own risk.

8. THIRD-PARTY LINKS

We are not responsible for third-party websites or content.

9. RELATIONSHIP WITH SHOPIFY

All purchases are made directly with Pokora.

Shopify is not responsible for transactions between you and Pokora.

10. PRIVACY

Your personal data is processed according to our Privacy Policy [LINK].

11. USER CONTENT AND FEEDBACK

By submitting content, you grant us a worldwide, royalty-free license to use it.

You are responsible for ensuring your content is lawful and does not infringe third-party rights.

12. ERRORS AND OMISSIONS

We reserve the right to correct any errors in pricing, descriptions, or availability at any time.

13. PROHIBITED USES

You may not use the Services for unlawful, fraudulent, or harmful activities.

14. TERMINATION

We may suspend or terminate your access if you violate these Terms.

15. DISCLAIMER OF WARRANTIES

The Services are provided "as is" and "as available".

Nothing in these Terms limits mandatory consumer rights under applicable law, particularly within the European Union.

16. LIMITATION OF LIABILITY

To the extent permitted by law, we are not liable for indirect or consequential damages.

This limitation does not apply where prohibited by law, including consumer protection laws in the European Union.

17. INDEMNIFICATION

You agree to indemnify and hold Pokora harmless from claims resulting from your misuse of the Services.

18. GOVERNING LAW

These Terms are governed by the laws of the country where Pokora is established.

If you are a consumer in the European Union, you may also benefit from mandatory consumer protection laws in your country of residence.

19. CHANGES TO TERMS

We may update these Terms at any time. Continued use of the Services constitutes acceptance of the updated Terms.

20. CONTACT INFORMATION

Pokora
Email: mypokora@outlook.com
Address:  Calle Andalucía 2, 29670 San Pedro Alcántara, Málaga, España